VelvetMuse Embroidered Floral Black Heel Mules

Step into timeless elegance with our **Embroidered Ethnic Floral Black Velvet Heel Mules**, designed to add a touch of royalty to your festive and wedding ensembles. Crafted from plush black velvet, these mules feature exquisite zari embroidery with intricate ethnic motifs, making them the perfect blend of traditional artistry and modern charm.
With their comfortable block heels and slip-on design, they offer all-day ease without compromising on style. Pair them with lehengas, sarees, or even Indo-western outfits to make every step a statement.
Key Features:
* Luxurious **black velvet base** for a regal look
* Handcrafted **zari embroidery** with intricate ethnic detailing
* Comfortable **block heel** for effortless wear
* Easy **slip-on mule design**
* Perfect for **weddings, festive occasions, and parties**

Specifications:
* Material: Velvet upper, cushioned insole
* Heel Type: Block
* Heel Height: 2 inches
* Color: Black with Ivory embroidery
* Care: Wipe gently with a soft dry cloth
Because elegance never goes out of style—walk with grace, walk with Glamstory.

At GLAMSTORY, we take pride in creating handcrafted footwear for women that blends tradition with modern elegance. Your satisfaction matters to us, and we aim to make your shopping experience smooth and worry-free.

Policy Summary (Quick Overview)

• 7-Day Return & Exchange Window  from delivery
• Accepts Returns, Size Exchange & Style Exchange
• Product must be unused, unworn & in original packaging
• Refunds available (original payment method or store credit)
• No returns on used or customized products
• Requests after 7 days will not be accepted

7-Day Easy Return & Exchange

We offer a 7-day return and exchange policy from the date of delivery.

If your order doesn’t fit or meet your expectations, you can request:

• Return
• Size Exchange
• Style Exchange

 Eligibility for Return & Exchange

To qualify, the product must:

 1. Be unused, unworn, and in original condition

 2. Have original packaging, tags, and invoice intact

 3. Be free from damage, dirt, or wear marks

⚠️ Requests will not be accepted if the product is used, damaged, or altered.

 Exchange Policy (Size & Style)

We offer flexible exchanges to ensure the perfect fit and style:

 Size Exchange

 1. Exchange your footwear if the size doesn’t fit

 2. Based on availability

Style Exchange

1.  Choose another design of equal or higher value

 2. Pay the difference (if applicable)

Return & Refund Policy

 1. Returns are accepted within 7 days of delivery

 2. Once the product passes quality inspection, refund will be processed

 3. Refund options:

• Original payment method, or
• Store credit (recommended for faster processing)

⏳ Refund processing time: 5–7 working days after receipt of the product.

 Non-Returnable / Non-Exchangeable Items

Returns or exchanges will not be accepted if:

 1. Product is used, worn, or damaged due to misuse

 2. Missing original packaging, tags, or accessories

 3. Request is raised after 7 days of delivery

 4. Product is custom-made or made-to-order

 5. Free products or promotional items

 International Orders

Returns for international orders are not applicable.

In case of Exchange, customers may ship products back at their own cost for special cases (subject to approval)

 How to Request a Return or Exchange

Follow these simple steps:

1. Contact us within 7 days of delivery

2. Share:

• Order ID
• Reason for return/exchange
• Product details

3. Reach us via:

• WhatsApp - +91-93543 67919
• Email – kk.glamstory@gmail.com
• Instagram DM - @glamstoryfashion

Our team will guide you through the process.

Important Note on Handcrafted Products

Each GLAMSTORY pair is handmade, so slight variations in:

• Color
• Texture
• Embroidery

are natural and make every piece unique. These are not considered defects.

Why Shop with GLAMSTORY?

 1. Premium handcrafted ethnic footwear

 2. Trusted by thousands of women

 3. Easy returns & exchanges

 4. Designed for comfort + style

✨ GLAMSTORY – Where Every Step Tells a Story

CARE & MAINTENANCE –

- To enjoy wearing your favourite pair of juttis for a long time, it’s important to take basic care of them, without having to put in a lot of effort.

- Always store your juttis wrapped in a cloth, preferably a muslin cloth, and keep them in a closed box or bag.

- You can clean your pair with a damp towel or cotton cloth and leave it out in the sun for some time to let it dry out naturally. In case the dirt doesn’t go off, you can also use a mild cleanser. For hard-to-go stains, it is better to get the Jutti dry-cleaned.

- To clean the leather soles, you can use any leather cleaner available in the market.

Please note – DIY cleaning at home can be done only for digital and screen printed surfaces. Juttis with embroidery or embellishments must be dry cleaned only.

For further queries, you can contact us at care@glamstory.co.in