At GLAMSTORY, we take pride in creating handcrafted footwear for women that blends tradition with modern elegance. Your satisfaction matters to us, and we aim to make your shopping experience smooth and worry-free.

Policy Summary (Quick Overview)

7-Day Return & Exchange Window from delivery
Accepts Returns, Size Exchange & Style Exchange
Product must be unused, unworn & in original packaging
Refunds available (original payment method or store credit)
No returns on used or customized products
Requests after 7 days will not be accepted

7-Day Easy Return & Exchange

We offer a 7-day return and exchange policy from the date of delivery.

If your order doesn’t fit or meet your expectations, you can request:

Return
Size Exchange
Style Exchange

Eligibility for Return & Exchange

To qualify, the product must:

1. Be unused, unworn, and in original condition

2. Have original packaging, tags, and invoice intact

3. Be free from damage, dirt, or wear marks

⚠️ Requests will not be accepted if the product is used, damaged, or altered.

Exchange Policy (Size & Style)

We offer flexible exchanges to ensure the perfect fit and style:

Size Exchange

1. Exchange your footwear if the size doesn’t fit

2. Based on availability

Style Exchange

1. Choose another design of equal or higher value

2. Pay the difference (if applicable)

Return & Refund Policy

1. Returns are accepted within 7 days of delivery

2. Once the product passes quality inspection, refund will be processed

3. Refund options:

Original payment method, or
Store credit (recommended for faster processing)

⏳ Refund processing time: 5–7 working days after receipt of the product.

Non-Returnable / Non-Exchangeable Items

Returns or exchanges will not be accepted if:

1. Product is used, worn, or damaged due to misuse

2. Missing original packaging, tags, or accessories

3. Request is raised after 7 days of delivery

4. Product is custom-made or made-to-order

5. Free products or promotional items

International Orders

Returns for international orders are not applicable.

In case of Exchange, customers may ship products back at their own cost for special cases (subject to approval)

How to Request a Return or Exchange

Follow these simple steps:

1. Contact us within 7 days of delivery

2. Share:

Order ID
Reason for return/exchange
Product details

3. Reach us via:

WhatsApp - +91-93543 67919
Email – kk.glamstory@gmail.com
Instagram DM - @glamstoryfashion

Our team will guide you through the process.

Important Note on Handcrafted Products

Each GLAMSTORY pair is handmade, so slight variations in:

Color
Texture
Embroidery

are natural and make every piece unique. These are not considered defects.

Why Shop with GLAMSTORY?

1. Premium handcrafted ethnic footwear

2. Trusted by thousands of women

3. Easy returns & exchanges

4. Designed for comfort + style

✨ GLAMSTORY – Where Every Step Tells a Story

RETURN AND EXCHANGE POLICY