SHIPPING AND DELIVERY POLICY

GLAM STORY is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

If there is no courier service available in your area, we will ship your items via Government Registered Book-post or Speed-post.

Shipping within India

We Offer FREE Shipping within INDIA on Prepaid orders and FREE Reverse pickups (not applicable on Promotional purchases) in India.

We deliver across India and use reliable courier services for delivery. You will receive your order within 3 to 5 working days from the date of dispatch.

Cash on Delivery : COD is available at Rs. 99/- per order and the cart value cannot exceed INR 10,000/-

Shipping Outside India

For orders where shipping charges are applicable, it will be directly calculated at your checkout page according to the charges mentioned below:

ZONE A : U.S.A., CANADA, AUSTRALIA
ZONE B : Egypt, Israel, Kenya, Mauritius, Nigeria, Russia, Seychelles & Turkey
ZONE C : Rest of the World

Once your order is placed it will reach you within 7 to 10 working days from the date of dispatch.

GLAMSTORY offers an exchange facility for eligible international orders. However, international exchanges are subject to the following shipping conditions:

1. Return Shipping to India
Customers requesting an exchange must arrange and dispatch the product to the designated GLAMSTORY warehouse in India at their own cost.

GLAMSTORY will not arrange or reimburse international return shipping/courier charges.

2. Shipping of the Replacement Product
Once the returned product has been received at the GLAMSTORY warehouse and successfully passes our quality inspection, the replacement product will be dispatched to the customer.

The international courier/shipping charges for sending the replacement product will be payable by the customer. GLAMSTORY will communicate the applicable shipping charges before dispatching the replacement product.

Any custom charges, brokerage fee or any taxes applicable by the destination country will be borne by the customer and GLAM STORY will not be responsible for it. Also, Liquids are classified as prohibited items by the receiving countries government, hence paints cannot be shipped as they will be held by Customs.

In case of any queries, doubts or any random thoughts we are happy to be of service. Just drop us an email at kk.glamstory@gmail.com